Mentormatch
A mentor app that is just as committed to see you succeed as you are.
My Role: UX/UI Designer.
Duration: 2 weeks
Tools: Adobe XD, Jira, Miro
Team: 3 UX Designers
The Problem?
Professionals who are in the process of switching careers or seeking feedback on their personal projects outside of work often struggle to find the time to search for a mentor who aligns with their goals, understands their industry, and can provide meaningful guidance. Beyond just finding the right fit, they also face challenges in establishing a professional, long-lasting relationship built on trust, shared values, and mutual growth.
Research
Research Method:
For our preliminary research, we conducted 4 user interviews via zoom to collect qualitative data from our target users. We also created and distributed a Google survey to 13 people.
Key Findings
“I wish I could get feedback on personal projects”
“I struggle to find the time to look for a mentor”
“I struggle to find the time to look for a mentor”
“I want to receive constructive and honest feedback”
Survey Results
Persona
Lo-fi Prototype
For our A/B testing of our Lo-Fi Prototype, we decided to analyze the results of two distinct features.
Sign up process before questionnaire
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Sign up process after questionnaire
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User Testing
Participants imagined being someone who changed careers and was assigned a new project. They used Mentor Match to find a suitable person outside of their workplace to provide feedback. The tasks they completed on the platform included:
Complete the onboarding questionnaire.
Task 1
Learn more about a mentor’s professional experiences.
Task 2
Match and message a mentor.
Task 3
Upload your resume and give feedback on others’ work.
Task 4
Results
Users praised the app's effortless and intuitive onboarding process, which coupled with its user-friendly features, allowed for a confident and comfortable experience. The app's social media-like format enabled personalized and engaging interactions, facilitating quick connections and impactful experiences for users.
Hi-Fi Prototype
We tested our final prototype and found participants preferred having the questionnaire after the onboarding process rather than before. We made the necessary adjustments for a smooth user experience. Users liked the coffee cup "like" button, so we included it in the final product to enhance the user experience. These adjustments show our commitment to user-centered design.
Regenerate response
Lessons Learned & Future Thoughts
To maximize efficiency, it's crucial to target a specialized population from the outset of the research phase. Additionally, recognizing and utilizing team members' unique strengths can save time and lead to a more successful outcome. In terms of the visual design of the app, professionalism is of utmost importance for this project. While user testing in Zoom can be limiting, it's still a valuable tool to gather feedback. Finally, completing a two-week sprint is certainly challenging, but with dedication and focus, it can be accomplished.